Privacy Policy

Information We Collect

When you register an account or use our services we gather the details required to deliver a secure and personalised experience. This includes information you provide directly as well as data collected automatically through your activity on the platform.

Personal Details

During registration and verification we collect your full name, date of birth, email address, residential address, telephone number and payment information. To comply with licensing and anti-money laundering rules we may also request identity documents such as a passport or driving licence together with proof of address.

Technical and Usage Data

Our systems automatically record your IP address, browser type, device model, operating system, pages visited, time spent on the site and referring URLs. This information helps us maintain functionality, improve performance and understand how our players interact with the casino.

How We Use Your Information

We process personal data to create and manage your account, process deposits and withdrawals, provide customer support and verify your identity. The same information allows us to personalise your gaming experience, detect and prevent fraud, meet regulatory obligations and, where you have consented, send relevant bonuses and promotional offers.

Sharing and Disclosure

Your information is shared only with carefully selected partners who assist in operating the casino. These include payment processors, identity verification agencies, gaming suppliers and professional service providers, all bound by strict contractual obligations to keep your data confidential.

We may also disclose information when required by law, regulatory authorities or licensing bodies, or to protect the rights, property and safety of Malina Casino and its users.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enable essential functions, remember your preferences, analyse traffic and deliver tailored content. Essential cookies cannot be disabled, but you can manage analytical and marketing cookies through your browser settings. Doing so may limit some features of the platform.

Data Security

We apply appropriate technical and organisational measures including encryption, access controls and regular security reviews to protect your personal data from unauthorised access, accidental loss or misuse. While we strive to maintain the highest standards, no online system can guarantee complete security.

Your Rights

You have the right to access the personal data we hold about you, request corrections to inaccurate information, ask for deletion when the data is no longer needed, and withdraw consent for marketing communications at any time. You may also object to certain types of processing or request transfer of your data to another provider where applicable.

To exercise any of these rights simply contact our customer support team. We will respond within the timeframes required by law and may ask for identification to protect your privacy.

Data Retention

We keep your personal information only for as long as necessary to fulfil the purposes described in this notice or to satisfy legal and regulatory requirements. Once retention is no longer justified we securely delete or anonymise the data.

International Transfers

Some of our service providers are located outside the United Kingdom and the European Economic Area. When personal data is transferred to these countries we ensure suitable safeguards are in place to maintain the same level of protection guaranteed under UK and EU law.

Changes to This Notice

We may update our privacy practices from time to time to reflect changes in legislation or our services. Any material revisions will be posted on this page and, where appropriate, notified to you directly. Continued use of the casino after such changes constitutes acceptance of the updated terms.

Contact Us

If you have any questions about how we collect, use or protect your personal data, please reach out to our support team through the live chat or email address provided on the website. We are happy to assist and will respond promptly.